Return Policy

For any reason should you wish to return your item(s), you have 7 days upon receiving the item(s) to return your order by:

  1. Email to info@scentmaker.com and we will guide you on the returning procedure. 

  2. Send the good to Scent Maker Co., Baitak Tower, Abdullah Al Salem, 72259, Kuwait. 

  3. Once our team has received, inspected and accepted the returned item(s) our Customer Service will contact you.

 

Scent Maker is committed to providing quality products to our customers. If you are not fully satisfied with your online purchase, we will give you a refund for item(s) returned, subjected to the following conditions:

  • Items can be returned if the item has not been used, unpack & damage

  • All items must be returned in their original condition with undamaged boxes, undamaged tight wrap and price label.

  • You are responsible for all goods sent until they arrive at our warehouse. Please package the good well to prevent damage and pilferage. We strongly recommended that you use postal service that allow you to track your parcel & prevent from loses.

  • Refund will be made through store credit in the form of coupon codes through Scent Maker account. 

 

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